Preloader

privacy policy

img img img img img

Last Updated: January 2025

Welcome to UniAcademy! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application and website (collectively, the "Service") operated by UniAcademy ("we," "us," or "our").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect 1.1 Personal Information

When you register for an account, enroll in courses, make purchases, or interact with our Service, we may collect the following personal information:

  • Account Information: Name, email address, phone number, username, password, and profile picture

  • Payment Information: Credit card details, billing address, payment history, and transaction records (processed securely through third-party payment processors)

  • Educational Information: Course enrollment data, learning progress, quiz results, certificates earned, and course completion records

  • Communication Data: Messages sent to instructors, support requests, feedback, and survey responses

  • Profile Information: Bio, educational background, professional experience, and preferences

1.2 Non-Personal Information

We automatically collect certain non-personal information when you use our Service:

  • Device Information: Device type, operating system, device identifiers, mobile network information, and hardware specifications

  • Usage Data: Pages visited, features used, time spent on the Service, click patterns, search queries, and navigation paths

  • Technical Information: IP address, browser type and version, browser language, time zone, and referring website addresses

  • Performance Data: App crash reports, performance metrics, loading times, and error logs

1.3 Mobile Application Specific Data

When you use our mobile application, we may collect:

  • Device Permissions: Camera access (for profile pictures and course submissions), storage access (for downloading course materials), and notification permissions

  • Location Data: General location information (if you grant permission) for regional content personalization

  • App Usage Analytics: Session duration, features accessed, in-app purchases, and user engagement metrics

  • Device Storage: Downloaded course materials, cached content, and offline learning data

1.4 Web Application Specific Data

When you use our website, we may collect:

  • Cookies and Tracking Technologies: Cookies, web beacons, and similar tracking technologies to enhance your experience

  • Browser Information: Browser type, version, plugins, screen resolution, and color depth

  • Session Data: Login sessions, shopping cart contents, and temporary form data

1.5 Third-Party Information

We may receive information about you from third-party services:

  • Social Media Platforms

  • Payment Processors

  • Analytics Providers

2. How We Use Collected Information 2.1 Service Delivery and Improvement

  • Account creation and management

  • Course access and progress tracking

  • Personalization of content and recommendations

  • Platform improvement and feature development

2.2 Communication

  • Transactional emails

  • Educational communications

  • Marketing communications (opt-out available)

  • Customer support responses

2.3 Payment Processing

  • Transaction handling

  • Financial record keeping

  • Fraud detection and prevention

2.4 Analytics and Research

  • Usage analysis

  • Performance monitoring

  • Educational research and development

2.5 Legal Compliance

  • Regulatory compliance

  • Dispute resolution

  • Security and risk prevention

3. How We Protect Your Information 3.1 Technical Safeguards

  • SSL/TLS encryption

  • Firewalls and intrusion detection

  • Restricted access controls

  • Regular system updates

3.2 Data Storage

  • Secure server storage

  • Limited data retention

  • Secure deletion or anonymization

3.3 Payment Security

  • PCI DSS compliance

  • Trusted third-party processors

  • No storage of full card details

4. Information Sharing and Disclosure

We do not sell, trade, or rent personal information.

  5. Cookies and Tracking Technologies 5.1 Types of Cookies

  • Essential

  • Functional

  • Analytics

  • Advertising (if applicable)

5.2 Managing Cookies

Cookies can be controlled via browser settings. Disabling cookies may affect functionality.

6. Mobile Application Permissions

  • Camera

  • Storage

  • Notifications

  • Network Access

  • Location (Optional)

7. Your Rights and Choices 7.1 Access and Portability 7.2 Correction and Deletion 7.3 Opt-Out Options 7.4 Account Management 8. Children's Privacy

Our Service is not intended for children under 13. If such data is identified, it will be deleted promptly.

Contact: academy@unibagency.com

9. International Data Transfers

Your data may be processed outside your country with appropriate safeguards in place.

10. Data Retention

Personal data is retained only as necessary. Account deletion triggers removal or anonymization within 30 days, unless legally required otherwise.

11. Third-Party Links and Services

We are not responsible for third-party privacy practices.

12. Changes to This Privacy Policy

Updates will be communicated via:

  • Website/app posting

  • Email notification

  • Prominent Service notice

13. Your Consent

By using our Service, you consent to this Privacy Policy.

14. Contact Us

Response time: within 30 days

15. Regional Privacy Rights 15.1 EEA (GDPR Rights) 15.2 California (CCPA Rights) 16. Security Breach Notification

In case of a data breach, we will:

  • Investigate immediately

  • Notify affected users within 72 hours (where required)

  • Inform relevant authorities

  • Provide protective guidance

Thank you for trusting UniAcademy with your educational journey. We are committed to protecting your privacy and providing a secure learning environment.

Go to Home